When you are a small business owner, one of the major challenges is having to be responsible for taking care of a variety of tasks. Some of these tasks are interesting and engaging.
Meeting with clients, making sales, and achieving higher and higher levels of success is the fun part of business. Most tasks, however, are dull and time consuming, but you need to complete them in a timely manner in order for your business to grow.
With the power of outsourcing, however, you are able to avoid having to waste time doing the things you don’t like to do-and get them done! It’s the best of both worlds. With a global pool of talent available to provide cost-effective services your business needs, services such as administrative support, copy writing services, software development, and web design.
In addition, outsourcing allows you to gain the scale a larger business has, without the added overhead costs. By outsourcing services only when you need to, you are able to get the benefits of a full staff without the massive payroll costs.
Thanks to labor arbitrage, you will be able to hire talent from countries such as the Philippines for a fraction of what someone in the United States would cost to provide the same level of service.
However, every opportunity has a challenge. Hiring your first outsourcer is not as simple as going online and picking a random person overseas to take care of a task you do not feel like doing.
You must do your homework, analyzing what services you need taken care of, how much you are able to spend, and whether or not the person or company you plan to hire can do the job. To help you out, here are 7 secrets to hiring your first outsourcer:
1) Figure Out Specifically What Services You Need Outsourced
Before hiring an outsourcer, you need to figure out specifically what is it you need done.
In order for your vendor to provide the services you want in a timely and cost efficient manner, you need to provide them with the most specific information possible so they can provide you with a quote that realistically takes into the amount of labor and skills required to get the job done.
If you fail to give the vendor a reasonable time frame in which to complete the project-or fail to specify the skills required to finish the job, you may be stuck with delays-which means higher costs and a slowdown of your workflow.
2) Before You Hire A Contractor, Do You Research Like You Would With A Full Time Hire
Before you pull the trigger and hire the first contractor who says they can do the job, do your due diligence and evaluate whether or not they can finish the job accurately, on time, and on budget.
Research the vendor, see if other companies have been satisfied with their work. You cannot just take a contractor at their word-people will often embellish or exaggerate their abilities in order to land the job.
3) Make Sure Their Experience is Specific to the Project
A lot of service providers will overstate their experience in specific areas in order to get you to hire them. Before deciding on a service provider, make sure they have a clear track record of providing the specific service you need.
If you need someone to develop using C++, make sure they have a clear track record of providing this service successfully. If you need someone to handle customer service for your online store, make sure they have experience providing such support to other clients.
While someone with little experience may be cheaper, you may pay for it if they make mistakes and ruin your reputation with your customers.
4) Price Isn’t Everything-Take Into Account Quality as Well
They say you get what you pay for, and this holds true when hiring an outsourcer. If you ask companies with experience buying services, they will say that the highest bid and the lowest bid are always the worst vendors to hire.
Focus on the bids in between, as they vendors will provide you the best combination of price and quality.
5) Use Milestones Instead of Paying Upfront
In order to avoid buying services that are not up to par with what you were expecting, tie payment of services to milestones instead of paying all upfront.
Offer the vendor 20% up front, then pay them the remainder as they complete specific milestones you lay out in advance.
6) Don’t Outsource All You Tasks At Once
It may seem temping just to hire a vendor to take care of everything you need done, but don’t put this risk on your business.
Give them less important tasks first to complete, evaluate their success at completing that task, then decide if you trust their level of service enough to give them more important projects to execute.
7) Make Sure Your Contract is in Writing
A wise man once said a verbal agreement is worth the paper it is written on. In order to avoid miscommunication between you and your vendor, make sure every specific detail regarding your project is in writing before you agree to purchase services.
In addition, save physical and electronic copies of all communication (emails, contractual agreements) in order to provide proof which services the vendor agreed to provide, and at what price and time schedule they promised to follow.
With the help of outsourcing services such as Onlinejobs.ph, you will be able to hire outsourcers who can take care of the tasks your business needs but you hate having to do yourself.
When you are able to focus just on things you do best, and hire freelance labor to complete the other things, your business will be able to operate at the scale of larger competitors, without the added overhead costs and administrative headaches of having full time staff.